Refund Policy

Effective Date: 21 February 2026

WaltonFox.com is a web hosting and domain service provider operated under BytesLane, serving primarily customers in India. This Refund Policy explains when and how refunds are issued.

1. Eligibility for Refund

• Refund requests must be submitted within 7 days of the initial purchase date.
• Refunds apply only to first-time shared hosting purchases.
• Renewals, upgrades, and add-ons are non-refundable.

2. Non-Refundable Services

• Domain registration, transfer, or renewal fees
• SSL certificates
• Reseller hosting plans
• Custom development services
• Any third-party service

Domain services are non-refundable because domain registries process registrations instantly and incur irreversible charges.

3. Abuse or Policy Violation

No refund will be issued if the account is suspended or terminated due to:

• Violation of Terms of Service
• Illegal activity
• Spam or phishing
• Resource abuse affecting server stability

4. Refund Processing

• Approved refunds are processed within 7–10 business days.
• Refunds are issued to the original payment method.
• Transaction processing fees may be deducted where applicable.

5. Contact for Refund

Email: support@waltonfox.com

By purchasing services from WaltonFox.com, you agree to this Refund Policy.